Crisis is hard on youth and staff ! Reduce the incidence of escalating situations, crisis and potential serious occurrences with Therapeutic Crisis Intervention (TCI). Built on relational practices, TCI is a trauma-informed, evidence-based, systems approach developed by Cornell University. The ability of the entire organization to respond effectively to crisis situations is critical in establishing not only a safe environment, but also one that promotes growth and development. TCI has been approved by the Government of Ontario.
What Is the Therapeutic Crisis Intervention System?
How Does the TCI System Help?
The purpose of the TCI system is to provide a crisis prevention and intervention model for residential child care organizations that will assist in: Preventing crises from occurring, de-escalating potential crises, effectively managing acute crises, reducing potential and actual injury to children and staff, learning constructive ways to handle stressful situations, and developing a learning circle within the organization.

How Was TCI Developed?

Evaluation of TCI Effectiveness
Results from the project included a decrease in physical restraint episodes, fighting incidents, physical assaults, runaways, and verbal threats. Results also indicated that after attending TCI training staff felt more confident in their ability to manage any crisis situation, work effectively with co-workers, and help young people learn to cope more successfully with crisis. Staff was less afraid to manage crisis situations and was more focused on the young people. They also reported an increase in knowledge about agency policy and procedures for crisis management.
For additional information about TCI, please download a copy of the TCI Systems Bulletin: http://rccp.cornell.edu/_assets/TCI6_SYSTEM_BULLETIN.pdf

International Scope of Training
Safeguard’s Training for Children and Adult Services is the Canadian Provider of TCI.
REFOCUS
REFOCUS is now an online newsletter of the Residential Child Care Project, Cornell University. It is a vehicle for communicating information about current issues and events that emerge from work in crisis management and residential child and youth care.

TCI Certification Process
The intensive five-day train-the-trainer course provides agencies with in-house training capacity in the TCI curriculum which is an approved crisis intervention training program of the Ontario government. The purpose of the TCI system is to provide a crisis prevention and intervention model for organizations that will assist in:
- Preventing crises from occurring
- De-escalating potential crises
- Effectively managing acute crises
- Reducing potential and actual injury to children and staff
- Learning constructive ways to handle stressful situations
- Developing a learning circle within the organization

TCI Materials
Safeguards Training accepts payment by credit card or cheque and ships orders quickly to agencies. (Lost or damaged TCI Trainer Materials can only be replaced by RCCP Cornell U)
This TCI Training Materials Order Form is available only to certified TCI trainers who are conducting direct TCI training. Trainers can order the following:
- TCI Student Workbooks, Edition 6
- TCI Certificates of Attendance, Edition 6
- TCI Update: Post Crisis Response Student Workbooks
- TCI Update: TCI for Developmental Disabilities Student Workbooks
- TCI Update: Conflict Resolution
- TCI Update: Adapting the Life Space Interview for Proactive Aggression
- TCI for Family Care Providers Student Workbook
Please email your completed order form to angela@safeguards-training.net
