Description

The Therapeutic Crisis Intervention® (TCI) system helps organizations create a trauma sensitive environment where children and staff are safe and feel safe and all staff, including leadership, clinical, supervisors, and direct caregivers, understand the effects of trauma and adversity. The goal of the TCI system is to prevent and de-escalate potential crises, build capacity of staff to manage aggressive and violent behaviours, avoid potential injuries, and to create a learning culture where everyone, children and adults, learn from experiences. 

 Dual Registration  

Participants can register for a bundled package that includes both: 

1. Therapeutic Crisis Intervention® (TCI) Direct Training (September 23–25, 2026), and
2. Therapeutic Crisis Intervention® (TCI): Trainer Certificate (7th Edition) program (November 9-13, 2026) 

Dual Registration Benefits 

• Seamless progression from direct care skills to trainer-level certification 

• Guaranteed placement in the November 2026 TCI Trainer Certificate (7th Edition) program upon successful completion of the Direct Training prerequisite 

• Cost savings compared to registering for each program separately 

• Streamlined registration process

Dual Registration Fee

• Regular combined value: $6,000.00
• Discounted bundle rate: $5,706.50 (inclusive of applicable taxes)

Group Discounts are not applicable for TCI training.

TCI Direct Training 

Therapeutic Crisis Intervention® (TCI) Direct Training equips front‑line professionals with the skills needed to prevent, de‑escalate, and safely manage crisis situations while maintaining the dignity, safety, and emotional wellbeing of those in their care. 

TCI Train-the Trainer Associate Certificate: Click here for more information  Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)

TCI Direct Training Program Outline  

The three-day Therapeutic Crisis Intervention® (TCI) direct training program is designed to provide participants with a comprehensive understanding of crisis prevention, intervention, and post-crisis support within a therapeutic framework. 

Day One: The course begins with an introduction to the training and an overview of the implementation of the TCI system, setting the foundation for a trauma-informed and relationship-based approach. Participants explore key concepts such as the therapeutic milieu and strategies for crisis prevention, followed by the intentional use of self and developing an understanding of the child’s needs and behaviours. After lunch, the focus shifts to the Stress Model of Crisis, where participants learn to recognize escalation patterns, assess situations effectively, and respond appropriately to prevent further escalation. 

Day Two: builds on these foundations by reinforcing learning through a refocus session, followed by in-depth exploration of crisis communication and active listening skills. Participants are introduced to practical behavior support techniques and strategies for providing emotional first aid. In the afternoon, the training covers the Life Space Interview as a tool for post-crisis intervention, along with managing power struggles, interpreting nonverbal communication during crises, and identifying elements of potentially violent situations to enhance safety and awareness. 

Day Three: participants begin with another refocus session before advancing to more complex intervention strategies, including crisis co-regulation and post-crisis multi-level responses. The training emphasizes reducing the risk of harm and carefully considering safety interventions. In the afternoon, participants engage in interactive role plays to apply crisis intervention techniques in realistic scenarios, followed by guidance on proper documentation practices and conducting Life Space Interviews after an outburst. The program concludes with participant assessments, including a Life Space Interview evaluation and a written test, before formally closing the session at the end of the day. 

Who Should Attend 

This course is for those who are seeking to fulfil the pre-requisite to attend the TCI training of trainers  

Certification Details 

• Participants receive a TCI Direct Training: Certificate of Attendance 

• Meets pre-requisite training requirements for Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition) Certificate 

Course Dates & Format 

1. Therapeutic Crisis Intervention (TCI): Pre-requisite Direct Training: September 23-25, 2026,  8:45 am – 5:00 pm ET
   This is a three-day training course, delivered in-person in the Greater Toronto Area.
2. Therapeutic Crisis Intervention® (TCI): Trainer Certificate (7th Edition) November 9-13,2026, 8:45 am – 5:00 pm ET
   This is a five-day training course, delivered in-person in the Greater Toronto Area.
   
   **Training Registration Deadline: August 20th, 2026**

Instructors

Instructors for Therapeutic Crisis Intervention® (TCI) Direct training courses are TCI professional level TCI trainers. 

Cancellation Policy: 

The 30-day cancellation policy for this dual registration will only apply to the September 2026 TCI training dates. If a participant chooses not to attend the Train-the-Trainer session in November, no partial refund will be given.

In-Service   

This training is also available as  in-service training.