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TCI System Approach

Information Session on the Therapeutic Crisis Intervention (TCI) System Approach

Safeguards is providing a recorded webinar developed in partnership with the Residential Child Care Project of Cornell University so you can learn more about Therapeutic Crisis Intervention (TCI). We discuss what makes TCI effective in reducing and managing crisis and how to implement training.  NOTE: Therapeutic Crisis Intervention (TCI) continues to be one of the approved crisis intervention programs of the Ministry of Children, Community and Social Services (MCCSS). 

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Description

What kind of help and how it is given make a crucial difference between the child’s learning from the experience or being set back. Therapeutic Crisis Intervention (TCI), a trauma-informed training program, presents a crisis prevention and intervention model designed to teach staff how to help children and youth learn constructive ways to handle crisis. 

The ability of the entire organization to respond effectively to children and young people in crisis situations is critical in establishing not only a safe environment, but also one that promotes growth and development. The skills, knowledge, and professional judgment of staff in responding to crises are critical factors in helping young people learn constructive and adaptive ways to deal with frustration, failure, anger, rejection, hurt, and depression. 

TCI helps organizations to: 

  • Create a trauma-sensitive environment where children and adults are safe and feel safe. 
  • Pro-actively prevent and/or de-escalate potential crisis situations with children. 
  • Manage a crisis situation in a therapeutic manner, and, if necessary, intervene physically in a manner that reduces the risk of harm to children and staff. 
  • Process the crisis event with children to help improve their coping strategies. 
  • Effectively deliver in-house TCI training. 

 

 Andrea Turnbull presents and answers questions. She is a TCI Instructor and provides technical assistance for TCI at the Residential Child Care Project, Cornell University. She also helps coordinate the TCI program which is now in 10 countries. 

Learning Outcomes 

  1. Understand how TCI was developed. 
  2. Understand how the TCI System works. 
  3. Understand how the latest edition of TCI has been enhanced and updated. 
  4. Understand how TCI is implemented in an organization. 

Who Should Attend  

“Information Session on the Therapeutic Crisis Intervention (TCI) System Approach” is recommended for anyone that would like to learn more about TCI. 

Course Dates & Format  

This is a free recorded webinar that you can request  here. 

Instructor:  Andrea J. Turnbull, M.A., LMHC 

Andrea is an extension associate with the Bronfenbrenner Center for Translational Research and has worked on the Residential Child Care Project, Cornell University since 2008. As a Therapeutic Crisis Intervention (TCI) instructor, Ms. Turnbull has delivered training programs and provided technical assistance for human service organizations nationally and internationally. Since beginning her work in residential care in 1993, Ms. Turnbull has worked in a variety of settings including long-term residential, group homes and foster care. She has worked in the roles of direct care, supervisor, director and clinical coordinator. She currently helps coordinate the TCI program. 

Her research activities include implementing a TCI Fidelity Review with agencies. The review tool is based on previous research conducted on the TCI-SAFE project. The use of the filelity tool, surveys and site visits help improve implementation of TCI within agencies. She also collaborates on other research projects taking place within the Project. 

Training Fee 

There is no fee for this information session. 

Categories: Online, TCI, Therapeutic Crisis Intervention, Webinar Tags: Andrea J. Turnbull, Children, Crisis Intervention, Professional Development, Trauma Informed Practice, Webinar, webinars, Youth
Training Calendar
42 events found.

Events

  • May 2026

Calendar of Events

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2026-04-29
Confronting Suicidal Ideation and High Risk Behaviour
Confronting Suicidal Ideation and High Risk Behaviour
April, 29 @ 1:00 pm - April, 30 @ 3:00 pm
Confronting Suicidal Ideation and High Risk Behaviour

Suicide and high-risk behavior are increasingly common in individuals with a trauma history. At the same time, many professionals in the helping field report fear or state […]

1 event, 30
2026-04-29
Confronting Suicidal Ideation and High Risk Behaviour
0 events, 1
0 events, 2
0 events, 3
1 event, 4
2026-05-04
Practical Integration of CBT and Attachment Theory in Psychotherapy
Practical Integration of CBT and Attachment Theory in Psychotherapy
May, 4 @ 1:00 pm - May, 5 @ 4:00 pm
Practical Integration of CBT and Attachment Theory in Psychotherapy

Attachment based interventions and cognitive behavioural therapy (CBT) are often viewed as contradictory treatment models due to their differing theoretical foundations. However, integrating these approaches can be […]

1 event, 5
2026-05-04
Practical Integration of CBT and Attachment Theory in Psychotherapy
1 event, 6
2026-05-06
Trauma-Informed Practice
Trauma-Informed Practice
May, 6 @ 1:00 pm - May, 7 @ 4:00 pm
Trauma-Informed Practice

The prevalence of childhood trauma in our communities is staggering, and the implications for mental health and substance use profound. It is estimated that around 3 in […]

1 event, 7
2026-05-06
Trauma-Informed Practice
0 events, 8
0 events, 9
0 events, 10
0 events, 11
0 events, 12
1 event, 13
12:30 pm - 4:00 pm
Introduction to Motivational Interviewing
May, 13 @ 12:30 pm - 4:00 pm
Introduction to Motivational Interviewing

Many professionals struggle with how to help support clients with making positive and healthy changes in their lives, all the while honouring their autonomy and choice. Motivational […]

1 event, 14
12:30 pm - 4:00 pm
Introduction to Motivational Interviewing
May, 14 @ 12:30 pm - 4:00 pm
Introduction to Motivational Interviewing

Many professionals struggle with how to help support clients with making positive and healthy changes in their lives, all the while honouring their autonomy and choice. Motivational […]

0 events, 15
0 events, 16
0 events, 17
0 events, 18
0 events, 19
1 event, 20
12:30 pm - 4:00 pm
Introduction to Motivational Interviewing
May, 20 @ 12:30 pm - 4:00 pm
Introduction to Motivational Interviewing

Many professionals struggle with how to help support clients with making positive and healthy changes in their lives, all the while honouring their autonomy and choice. Motivational […]

1 event, 21
12:30 pm - 4:00 pm
Introduction to Motivational Interviewing
May, 21 @ 12:30 pm - 4:00 pm
Introduction to Motivational Interviewing

Many professionals struggle with how to help support clients with making positive and healthy changes in their lives, all the while honouring their autonomy and choice. Motivational […]

0 events, 22
0 events, 23
0 events, 24
0 events, 25
0 events, 26
1 event, 27
2026-05-27
Peer Mentor Training: The Impact of Lived Experience
Peer Mentor Training: The Impact of Lived Experience
May, 27 @ 1:00 pm - May, 28 @ 4:00 pm
Peer Mentor Training: The Impact of Lived Experience

Through a combination of practical guidance, interactive exercises, and skill-building activities, participants will develop the confidence and competence needed to provide meaningful support and guidance to their […]

1 event, 28
2026-05-27
Peer Mentor Training: The Impact of Lived Experience
0 events, 29
0 events, 30
0 events, 31
0 events, 1
1 event, 2
2026-06-02
PAINTING RAINBOWS – Engaging the RAINBOW Model © to Support 2SLGBTQIA+ Youth, Advanced Level
PAINTING RAINBOWS – Engaging the RAINBOW Model © to Support 2SLGBTQIA+ Youth, Advanced Level
June, 2 @ 12:30 pm - June, 3 @ 4:00 pm
PAINTING RAINBOWS – Engaging the RAINBOW Model © to Support 2SLGBTQIA+ Youth, Advanced Level

Do you support Rainbow (2SLGBTQIA+) youth facing family rejection, exclusion, online targeting or hate? Do some struggle with mental health challenges, parent-teen conflict, isolation, school disengagement, substance […]

1 event, 3
2026-06-02
PAINTING RAINBOWS – Engaging the RAINBOW Model © to Support 2SLGBTQIA+ Youth, Advanced Level
1 event, 4
2026-06-04
Post-Traumatic Stress Disorder, Borderline Personality Disorder or Complex PTSD? Emerging Definitions and Treatment Directions
Post-Traumatic Stress Disorder, Borderline Personality Disorder or Complex PTSD? Emerging Definitions and Treatment Directions
June, 4 @ 1:00 pm - June, 5 @ 4:00 pm
Post-Traumatic Stress Disorder, Borderline Personality Disorder or Complex PTSD? Emerging Definitions and Treatment Directions

Does this client have Post Traumatic Stress Disorder or do they have Borderline Personality Disorder? Can they have both? If so, what type of treatment is best suited […]

1 event, 5
2026-06-04
Post-Traumatic Stress Disorder, Borderline Personality Disorder or Complex PTSD? Emerging Definitions and Treatment Directions
0 events, 6
Notice
There are no events on this day.
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There are no events on this day.
April, 29
April, 29 @ 1:00 pm - April, 30 @ 3:00 pm

Confronting Suicidal Ideation and High Risk Behaviour

April, 29
April, 29 @ 1:00 pm - April, 30 @ 3:00 pm

Confronting Suicidal Ideation and High Risk Behaviour

May, 13
May, 13 @ 12:30 pm - 4:00 pm

Introduction to Motivational Interviewing

May, 14
May, 14 @ 12:30 pm - 4:00 pm

Introduction to Motivational Interviewing

May, 20
May, 20 @ 12:30 pm - 4:00 pm

Introduction to Motivational Interviewing

May, 21
May, 21 @ 12:30 pm - 4:00 pm

Introduction to Motivational Interviewing

Notice
There are no events on this day.
Notice
There are no events on this day.
May, 4
May, 4 @ 1:00 pm - May, 5 @ 4:00 pm

Practical Integration of CBT and Attachment Theory in Psychotherapy

May, 4
May, 4 @ 1:00 pm - May, 5 @ 4:00 pm

Practical Integration of CBT and Attachment Theory in Psychotherapy

May, 6
May, 6 @ 1:00 pm - May, 7 @ 4:00 pm

Trauma-Informed Practice

May, 6
May, 6 @ 1:00 pm - May, 7 @ 4:00 pm

Trauma-Informed Practice

Notice
There are no events on this day.
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There are no events on this day.
May, 13
May, 13 @ 12:30 pm - 4:00 pm

Introduction to Motivational Interviewing

May, 14
May, 14 @ 12:30 pm - 4:00 pm

Introduction to Motivational Interviewing

Notice
There are no events on this day.
Notice
There are no events on this day.
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There are no events on this day.
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May, 20
May, 20 @ 12:30 pm - 4:00 pm

Introduction to Motivational Interviewing

May, 21
May, 21 @ 12:30 pm - 4:00 pm

Introduction to Motivational Interviewing

Notice
There are no events on this day.
Notice
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There are no events on this day.
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There are no events on this day.
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There are no events on this day.
May, 27
May, 27 @ 1:00 pm - May, 28 @ 4:00 pm

Peer Mentor Training: The Impact of Lived Experience

May, 27
May, 27 @ 1:00 pm - May, 28 @ 4:00 pm

Peer Mentor Training: The Impact of Lived Experience

Notice
There are no events on this day.
Notice
There are no events on this day.
Notice
There are no events on this day.
Notice
There are no events on this day.
June, 2
June, 2 @ 12:30 pm - June, 3 @ 4:00 pm

PAINTING RAINBOWS – Engaging the RAINBOW Model © to Support 2SLGBTQIA+ Youth, Advanced Level

June, 2
June, 2 @ 12:30 pm - June, 3 @ 4:00 pm

PAINTING RAINBOWS – Engaging the RAINBOW Model © to Support 2SLGBTQIA+ Youth, Advanced Level

June, 4
June, 4 @ 1:00 pm - June, 5 @ 4:00 pm

Post-Traumatic Stress Disorder, Borderline Personality Disorder or Complex PTSD? Emerging Definitions and Treatment Directions

June, 4
June, 4 @ 1:00 pm - June, 5 @ 4:00 pm

Post-Traumatic Stress Disorder, Borderline Personality Disorder or Complex PTSD? Emerging Definitions and Treatment Directions

Notice
There are no events on this day.
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