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TCI System Approach

Information Session on the Therapeutic Crisis Intervention (TCI) System Approach

Safeguards is providing a recorded webinar developed in partnership with the Residential Child Care Project of Cornell University so you can learn more about Therapeutic Crisis Intervention (TCI). We discuss what makes TCI effective in reducing and managing crisis and how to implement training.  NOTE: Therapeutic Crisis Intervention (TCI) continues to be one of the approved crisis intervention programs of the Ministry of Children, Community and Social Services (MCCSS). 

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Description

What kind of help and how it is given make a crucial difference between the child’s learning from the experience or being set back. Therapeutic Crisis Intervention (TCI), a trauma-informed training program, presents a crisis prevention and intervention model designed to teach staff how to help children and youth learn constructive ways to handle crisis. 

The ability of the entire organization to respond effectively to children and young people in crisis situations is critical in establishing not only a safe environment, but also one that promotes growth and development. The skills, knowledge, and professional judgment of staff in responding to crises are critical factors in helping young people learn constructive and adaptive ways to deal with frustration, failure, anger, rejection, hurt, and depression. 

TCI helps organizations to: 

  • Create a trauma-sensitive environment where children and adults are safe and feel safe. 
  • Pro-actively prevent and/or de-escalate potential crisis situations with children. 
  • Manage a crisis situation in a therapeutic manner, and, if necessary, intervene physically in a manner that reduces the risk of harm to children and staff. 
  • Process the crisis event with children to help improve their coping strategies. 
  • Effectively deliver in-house TCI training. 

 

 Andrea Turnbull presents and answers questions. She is a TCI Instructor and provides technical assistance for TCI at the Residential Child Care Project, Cornell University. She also helps coordinate the TCI program which is now in 10 countries. 

Learning Outcomes 

  1. Understand how TCI was developed. 
  2. Understand how the TCI System works. 
  3. Understand how the latest edition of TCI has been enhanced and updated. 
  4. Understand how TCI is implemented in an organization. 

Who Should Attend  

“Information Session on the Therapeutic Crisis Intervention (TCI) System Approach” is recommended for anyone that would like to learn more about TCI. 

Course Dates & Format  

This is a free recorded webinar that you can request  here. 

Instructor:  Andrea J. Turnbull, M.A., LMHC 

Andrea is an extension associate with the Bronfenbrenner Center for Translational Research and has worked on the Residential Child Care Project, Cornell University since 2008. As a Therapeutic Crisis Intervention (TCI) instructor, Ms. Turnbull has delivered training programs and provided technical assistance for human service organizations nationally and internationally. Since beginning her work in residential care in 1993, Ms. Turnbull has worked in a variety of settings including long-term residential, group homes and foster care. She has worked in the roles of direct care, supervisor, director and clinical coordinator. She currently helps coordinate the TCI program. 

Her research activities include implementing a TCI Fidelity Review with agencies. The review tool is based on previous research conducted on the TCI-SAFE project. The use of the filelity tool, surveys and site visits help improve implementation of TCI within agencies. She also collaborates on other research projects taking place within the Project. 

Training Fee 

There is no fee for this information session. 

Categories: Online, TCI, Therapeutic Crisis Intervention, Webinar Tags: Andrea J. Turnbull, Children, Crisis Intervention, Professional Development, Trauma Informed Practice, Webinar, webinars, Youth
Training Calendar
35 events found.
  • October 2025

Calendar of Events

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12:30 pm - 4:00 pm
3 of 4: Introduction to Motivational Interviewing
October, 1 @ 12:30 pm - 4:00 pm
3 of 4: Introduction to Motivational Interviewing

Many professionals struggle with how to help support clients with making positive and healthy changes in their lives, all the while honouring their autonomy and choice. Motivational […]

1 event, 2
12:30 pm - 4:00 pm
4 of 4: Introduction to Motivational Interviewing
October, 2 @ 12:30 pm - 4:00 pm
4 of 4: Introduction to Motivational Interviewing

Many professionals struggle with how to help support clients with making positive and healthy changes in their lives, all the while honouring their autonomy and choice. Motivational […]

0 events, 3
0 events, 4
0 events, 5
1 event, 6
1:00 pm - 4:00 pm
Incorporating Truth and Reconciliation in Our Role as Health and Mental Health Practitioners
October, 6 @ 1:00 pm - 4:00 pm
Incorporating Truth and Reconciliation in Our Role as Health and Mental Health Practitioners

Combining lived experience with emerging research on the Indigenous Social Determinants of Health, this training, “Incorporating Truth and Reconciliation in Our Role as Health and Mental Heath […]

1 event, 7
2025-10-07
Embrace Trauma-Informed Care with Children and Youth
Embrace Trauma-Informed Care with Children and Youth
October, 7 @ 1:00 pm - October, 8 @ 4:00 pm
Embrace Trauma-Informed Care with Children and Youth

Children and youth who receive intensive services such as out-of-home (residential) care or in-home supports may have been exposed to one or more adverse experiences in early […]

1 event, 8
2025-10-07
Embrace Trauma-Informed Care with Children and Youth
0 events, 9
0 events, 10
0 events, 11
0 events, 12
0 events, 13
0 events, 14
0 events, 15
1 event, 16
2025-10-16
Centering Equity in Trauma Treatment: Culturally Responsive Assessment and Intervention Strategies
Centering Equity in Trauma Treatment: Culturally Responsive Assessment and Intervention Strategies
October, 16 @ 1:00 pm - October, 17 @ 4:00 pm
Centering Equity in Trauma Treatment: Culturally Responsive Assessment and Intervention Strategies

This interactive training equips practitioners with practical, evidence-informed tools for conducting trauma assessments and delivering responsive treatment for communities facing barriers due to systemic discrimination. Grounded in […]

1 event, 17
2025-10-16
Centering Equity in Trauma Treatment: Culturally Responsive Assessment and Intervention Strategies
0 events, 18
0 events, 19
1 event, 20
2025-10-20
Trauma-Informed Supervision
Trauma-Informed Supervision
October, 20 @ 1:00 pm - October, 21 @ 4:00 pm
Trauma-Informed Supervision

Advocates of trauma-informed practice have identified that effective trauma-informed teams must be supported by trauma-informed supervisors, organizations, and service systems. This training provides supervisors and managers the opportunity to […]

2 events, 21
2025-10-20
Trauma-Informed Supervision
2025-10-21
Trauma Informed Care: Supporting Individuals with Developmental Disabilities
Trauma Informed Care: Supporting Individuals with Developmental Disabilities
October, 21 @ 9:30 am - October, 22 @ 3:30 pm
Trauma Informed Care: Supporting Individuals with Developmental Disabilities

People with developmental disabilities experience mental health issues as a result of physical, emotional and sexual abuse and neglect in greater numbers than the general public.  Behaviors are often mistaken as non-compliance, […]

1 event, 22
2025-10-21
Trauma Informed Care: Supporting Individuals with Developmental Disabilities
2 events, 23
2025-10-23
TCI Update: TCI for Families Ed. 4
TCI Update: TCI for Families Ed. 4
October, 23 @ 8:45 am - October, 24 @ 5:00 pm
TCI Update: TCI for Families Ed. 4

This update is a two-day program for current TCI certified trainers to learn the content and revisions to the Therapeutic Crisis Intervention for Families (TCIF) curriculum. TCIF […]

1:00 pm - 4:00 pm
Self Compassion in the Workplace: Caring for Ourselves while Caring for Others
October, 23 @ 1:00 pm - 4:00 pm
Self Compassion in the Workplace: Caring for Ourselves while Caring for Others

“Self Compassion in the Workplace: Caring for Ourselves while Caring for Others” is designed specifically to address the emotional challenges faced by so many of those working […]

1 event, 24
2025-10-23
TCI Update: TCI for Families Ed. 4
0 events, 25
0 events, 26
1 event, 27
2025-10-27
Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)
Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)
October, 27 @ 8:45 am - October, 31 @ 5:00 pm
Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)

Therapeutic Crisis Intervention (TCI) is a systems-based, trauma-informed crisis prevention and intervention model that assists organizations in preventing crises from occurring, de-escalating potential crises, managing acute crisis phases, […]

1 event, 28
2025-10-27
Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)
1 event, 29
2025-10-27
Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)
2 events, 30
2025-10-27
Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)
1:00 pm - 4:00 pm
Compassionate Leadership: Fostering Self-Care and Well-Being in Staff Teams and Organizations
October, 30 @ 1:00 pm - 4:00 pm
Compassionate Leadership: Fostering Self-Care and Well-Being in Staff Teams and Organizations

Creating healthy supportive work environments is critical in growing a strong, positive and committed team and reducing personal leaves and turnover. This workshop is designed for leaders […]

1 event, 31
2025-10-27
Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)
0 events, 1
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October, 1
October, 1 @ 12:30 pm - 4:00 pm

3 of 4: Introduction to Motivational Interviewing

October, 2
October, 2 @ 12:30 pm - 4:00 pm

4 of 4: Introduction to Motivational Interviewing

October, 6
October, 6 @ 1:00 pm - 4:00 pm

Incorporating Truth and Reconciliation in Our Role as Health and Mental Health Practitioners

October, 23
October, 23 @ 1:00 pm - 4:00 pm

Self Compassion in the Workplace: Caring for Ourselves while Caring for Others

October, 30
October, 30 @ 1:00 pm - 4:00 pm

Compassionate Leadership: Fostering Self-Care and Well-Being in Staff Teams and Organizations

Notice
There are no events on this day.
Notice
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October, 6
October, 6 @ 1:00 pm - 4:00 pm

Incorporating Truth and Reconciliation in Our Role as Health and Mental Health Practitioners

October, 7
October, 7 @ 1:00 pm - October, 8 @ 4:00 pm

Embrace Trauma-Informed Care with Children and Youth

October, 7
October, 7 @ 1:00 pm - October, 8 @ 4:00 pm

Embrace Trauma-Informed Care with Children and Youth

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There are no events on this day.
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There are no events on this day.
October, 16
October, 16 @ 1:00 pm - October, 17 @ 4:00 pm

Centering Equity in Trauma Treatment: Culturally Responsive Assessment and Intervention Strategies

October, 16
October, 16 @ 1:00 pm - October, 17 @ 4:00 pm

Centering Equity in Trauma Treatment: Culturally Responsive Assessment and Intervention Strategies

Notice
There are no events on this day.
Notice
There are no events on this day.
October, 20
October, 20 @ 1:00 pm - October, 21 @ 4:00 pm

Trauma-Informed Supervision

October, 20
October, 20 @ 1:00 pm - October, 21 @ 4:00 pm

Trauma-Informed Supervision

October, 21 @ 9:30 am - October, 22 @ 3:30 pm

Trauma Informed Care: Supporting Individuals with Developmental Disabilities

October, 21
October, 21 @ 9:30 am - October, 22 @ 3:30 pm

Trauma Informed Care: Supporting Individuals with Developmental Disabilities

October, 23
October, 23 @ 8:45 am - October, 24 @ 5:00 pm

TCI Update: TCI for Families Ed. 4

October, 23 @ 1:00 pm - 4:00 pm

Self Compassion in the Workplace: Caring for Ourselves while Caring for Others

October, 23
October, 23 @ 8:45 am - October, 24 @ 5:00 pm

TCI Update: TCI for Families Ed. 4

Notice
There are no events on this day.
Notice
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October, 27
October, 27 @ 8:45 am - October, 31 @ 5:00 pm

Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)

October, 27
October, 27 @ 8:45 am - October, 31 @ 5:00 pm

Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)

October, 27
October, 27 @ 8:45 am - October, 31 @ 5:00 pm

Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)

October, 27
October, 27 @ 8:45 am - October, 31 @ 5:00 pm

Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)

October, 30 @ 1:00 pm - 4:00 pm

Compassionate Leadership: Fostering Self-Care and Well-Being in Staff Teams and Organizations

October, 27
October, 27 @ 8:45 am - October, 31 @ 5:00 pm

Therapeutic Crisis Intervention (TCI): Trainer Certificate (7th Edition)

Notice
There are no events on this day.
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