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TCI System Approach

Information Session on the Therapeutic Crisis Intervention (TCI) System Approach

Safeguards is providing a recorded webinar developed in partnership with the Residential Child Care Project of Cornell University so you can learn more about Therapeutic Crisis Intervention (TCI). We discuss what makes TCI effective in reducing and managing crisis and how to implement training.  NOTE: Therapeutic Crisis Intervention (TCI) continues to be one of the approved crisis intervention programs of the Ministry of Children, Community and Social Services (MCCSS). 

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Description

What kind of help and how it is given make a crucial difference between the child’s learning from the experience or being set back. Therapeutic Crisis Intervention (TCI), a trauma-informed training program, presents a crisis prevention and intervention model designed to teach staff how to help children and youth learn constructive ways to handle crisis. 

The ability of the entire organization to respond effectively to children and young people in crisis situations is critical in establishing not only a safe environment, but also one that promotes growth and development. The skills, knowledge, and professional judgment of staff in responding to crises are critical factors in helping young people learn constructive and adaptive ways to deal with frustration, failure, anger, rejection, hurt, and depression. 

TCI helps organizations to: 

  • Create a trauma-sensitive environment where children and adults are safe and feel safe. 
  • Pro-actively prevent and/or de-escalate potential crisis situations with children. 
  • Manage a crisis situation in a therapeutic manner, and, if necessary, intervene physically in a manner that reduces the risk of harm to children and staff. 
  • Process the crisis event with children to help improve their coping strategies. 
  • Effectively deliver in-house TCI training. 

 

 Andrea Turnbull presents and answers questions. She is a TCI Instructor and provides technical assistance for TCI at the Residential Child Care Project, Cornell University. She also helps coordinate the TCI program which is now in 10 countries. 

Learning Outcomes 

  1. Understand how TCI was developed. 
  2. Understand how the TCI System works. 
  3. Understand how the latest edition of TCI has been enhanced and updated. 
  4. Understand how TCI is implemented in an organization. 

Who Should Attend  

“Information Session on the Therapeutic Crisis Intervention (TCI) System Approach” is recommended for anyone that would like to learn more about TCI. 

Course Dates & Format  

This is a free recorded webinar that you can request  here. 

Instructor:  Andrea J. Turnbull, M.A., LMHC 

Andrea is an extension associate with the Bronfenbrenner Center for Translational Research and has worked on the Residential Child Care Project, Cornell University since 2008. As a Therapeutic Crisis Intervention (TCI) instructor, Ms. Turnbull has delivered training programs and provided technical assistance for human service organizations nationally and internationally. Since beginning her work in residential care in 1993, Ms. Turnbull has worked in a variety of settings including long-term residential, group homes and foster care. She has worked in the roles of direct care, supervisor, director and clinical coordinator. She currently helps coordinate the TCI program. 

Her research activities include implementing a TCI Fidelity Review with agencies. The review tool is based on previous research conducted on the TCI-SAFE project. The use of the filelity tool, surveys and site visits help improve implementation of TCI within agencies. She also collaborates on other research projects taking place within the Project. 

Training Fee 

There is no fee for this information session. 

Categories: Online, TCI, Therapeutic Crisis Intervention, Webinar Tags: Andrea J. Turnbull, Children, Crisis Intervention, Professional Development, Trauma Informed Practice, Webinar, webinars, Youth
Training Calendar
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  • September 2025

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2025-09-22

Sexualized Behaviour in Children: When Clinical Intervention is Necessary

Sexualized Behaviour in Children: When Clinical Intervention is Necessary

September, 22 @ 1:00 pm - September, 23 @ 4:00 pm

Sexualized Behaviour in Children: When Clinical Intervention is Necessary

In this training, participants will learn about normative sexual behaviour using a developmental perspective and increase their understanding and awareness of inappropriate sexual behaviour presentations. Learn when […]

1 event, 23

2025-09-22

Sexualized Behaviour in Children: When Clinical Intervention is Necessary

1 event, 24

12:30 pm - 4:00 pm

1 of 4: Introduction to Motivational Interviewing

September, 24 @ 12:30 pm - 4:00 pm

1 of 4: Introduction to Motivational Interviewing

Many professionals struggle with how to help support clients with making positive and healthy changes in their lives, all the while honouring their autonomy and choice. Motivational […]

2 events, 25

2025-09-25

Advanced Interventions to Support Individuals with FASD

Advanced Interventions to Support Individuals with FASD

September, 25 @ 1:00 pm - September, 26 @ 4:00 pm

Advanced Interventions to Support Individuals with FASD

Fetal Alcohol Spectrum Disorder (FASD) is pervasive in our communities with many children, youth and adults using services provided by children’s mental health organizations, child welfare, developmental […]

12:30 pm - 4:00 pm

2 of 4: Introduction to Motivational Interviewing

September, 25 @ 12:30 pm - 4:00 pm

2 of 4: Introduction to Motivational Interviewing

Many professionals struggle with how to help support clients with making positive and healthy changes in their lives, all the while honouring their autonomy and choice. Motivational […]

1 event, 26

2025-09-25

Advanced Interventions to Support Individuals with FASD

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12:30 pm - 4:00 pm

3 of 4: Introduction to Motivational Interviewing

October, 1 @ 12:30 pm - 4:00 pm

3 of 4: Introduction to Motivational Interviewing

Many professionals struggle with how to help support clients with making positive and healthy changes in their lives, all the while honouring their autonomy and choice. Motivational […]

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12:30 pm - 4:00 pm

4 of 4: Introduction to Motivational Interviewing

October, 2 @ 12:30 pm - 4:00 pm

4 of 4: Introduction to Motivational Interviewing

Many professionals struggle with how to help support clients with making positive and healthy changes in their lives, all the while honouring their autonomy and choice. Motivational […]

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September, 24
September, 24 @ 12:30 pm - 4:00 pm

1 of 4: Introduction to Motivational Interviewing

September, 25
September, 25 @ 12:30 pm - 4:00 pm

2 of 4: Introduction to Motivational Interviewing

October, 1
October, 1 @ 12:30 pm - 4:00 pm

3 of 4: Introduction to Motivational Interviewing

October, 2
October, 2 @ 12:30 pm - 4:00 pm

4 of 4: Introduction to Motivational Interviewing

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September, 22
September, 22 @ 1:00 pm - September, 23 @ 4:00 pm

Sexualized Behaviour in Children: When Clinical Intervention is Necessary

September, 22
September, 22 @ 1:00 pm - September, 23 @ 4:00 pm

Sexualized Behaviour in Children: When Clinical Intervention is Necessary

September, 24
September, 24 @ 12:30 pm - 4:00 pm

1 of 4: Introduction to Motivational Interviewing

September, 25
September, 25 @ 1:00 pm - September, 26 @ 4:00 pm

Advanced Interventions to Support Individuals with FASD

September, 25 @ 12:30 pm - 4:00 pm

2 of 4: Introduction to Motivational Interviewing

September, 25
September, 25 @ 1:00 pm - September, 26 @ 4:00 pm

Advanced Interventions to Support Individuals with FASD

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October, 1
October, 1 @ 12:30 pm - 4:00 pm

3 of 4: Introduction to Motivational Interviewing

October, 2
October, 2 @ 12:30 pm - 4:00 pm

4 of 4: Introduction to Motivational Interviewing

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