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Responding to Indigenous Crisis and De-escalation

Responding to Indigenous Crisis and De-escalation

Responding to Indigenous Crisis & De-escalation is a practical, trauma‑informed training for frontline workers across health, social services, education, justice, and community sectors. Participants will learn how crisis may show up for Indigenous people, how colonial history continues to affect trust and safety, and how to respond with respect and cultural awareness. The training offers practical de-escalation tools grounded in Indigenous teachings, helping staff support calm, safety, and dignity during crisis situations.

 

Group registration available. See below for details. 

Register for Oct 22 & 23 Available for In Service
  • Information

Description

This interactive course explains what crisis is, how trauma and strong emotions show up, and why historical and ongoing colonization contributes to higher levels of distress in Indigenous communities. Participants learn how experiences such as residential schools, child welfare involvement, racism, and loss of land and culture continue to affect trust, safety, and interactions with services today. 

The training highlights Indigenous ways of supporting people in crisis, including cultural teachings, ceremony, language, music, drumming, and the use of Sacred Medicines. The Seven Grandfather Teachings guide how to respond with humility, respect, honesty, bravery, wisdom, truth, and love. 

Participants also learn simple, effective de‑escalation techniques through an Indigenous lens—such as staying calm, listening without judgment, giving choices, respecting personal space, and focusing on safety rather than control. The training emphasizes that anger and agitation are often signs of distress, not intent, and that building trust and connection is key.

Learning Outcomes

  1. Recognize how colonial history shapes Indigenous experiences of crisis
  2. Use culturally respectful approaches to support Indigenous people in distress
  3. Apply trauma‑informed de‑escalation skills that promote calm and safety
  4. Reflect on your role and commit to culturally safe crisis response practices
  5. Develop an understanding of crisis with an Indigenous lens
  6. Learn how to bridge western crisis intervention methods with Indigenous knowledge to promote healing, resilience, and de-escalation without relying on confrontation or force
  7. Discuss how to apply a culturally safe, trauma-informed response

Who Should Attend 

This course is recommended for health care professionals, social workers, child welfare professionals, mental health professionals, educators, law enforcement, and any professionals who interact with individuals. 

Course Dates & Format 

October 22 & 23, 2026, 1:00pm – 4:00pm ET

This is a 6-hour training. This course consists of two 3-hour interactive virtual sessions using Zoom.

Instructor:  Cristine Rego, MSW, RSW

Cristine is a proud member of Lac Seul First Nation and has been actively working to improve health outcomes for her people.  She has many years’ experience working with First Nations, and in developing curriculum and delivering education.  She is an experienced trauma social worker. She is a sought-after speaker with experience in trauma work, cultural safe practice, TIC, and other issues relevant to Indigenous peoples.  

Training Fee

Member Fee: $205 + $26.65 (HST) = $231.65
Non-Member Fee: $240.00 + $31.20 (HST) = $271.20

Group Registration: Save 20% off individual fee with group registration of 4 or more participants. Download the group registration form HERE.

Continuing Education Information 

Licensing boards and professional organizations will grant Continuing Education credits for attendance at their discretion when participants submit the course outline and certificate. 

In-Service 

This is available as an in-person or virtual in-service training and customized to suit your needs.

Categories: In Service, Online, Sociocultural Perspectives, Trauma-Informed Practice Tags: Behaviour, Child Welfare, Children, Colonization, Complex Cases, Cristine Rego, Dysregulation, Equity, Family, First Nation, Indigenous, Intergenerational Trauma, Mental Health, Out of Home Care, Support, Trauma, Trauma Informed Practice, Youth
Training Calendar
35 events found.

Events

  • September 2026

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1 event, 21

2026-09-21
TCI Update: Post-Crisis Response
TCI Update: Post-Crisis Response
September, 21 @ 9:00 am - September, 22 @ 5:00 pm
TCI Update: Post-Crisis Response

The TCI Post-Crisis Response (TCI-PCR) Update deepens learning and provides materials to assist TCI certified trainers in designing and implementing the TCI Post Crisis Multilevel Response Model […]

1 event, 22

2026-09-21
TCI Update: Post-Crisis Response

1 event, 23

2026-09-23
Therapeutic Crisis Intervention® (TCI) Direct Training
Therapeutic Crisis Intervention® (TCI) Direct Training
September, 23 @ 8:45 am - September, 25 @ 5:00 pm
Therapeutic Crisis Intervention® (TCI) Direct Training

Therapeutic Crisis Intervention (TCI) is a systems-based, trauma-informed crisis prevention and intervention model that assists organizations in preventing crises from occurring, de-escalating potential crises, managing acute crisis phases, […]

1 event, 24

2026-09-23
Therapeutic Crisis Intervention® (TCI) Direct Training

1 event, 25

2026-09-23
Therapeutic Crisis Intervention® (TCI) Direct Training
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1 event, 29

12:30 pm - 4:00 pm
Incorporating Truth and Reconciliation in Our Role as Health and Mental Health Practitioners
September, 29 @ 12:30 pm - 4:00 pm
Incorporating Truth and Reconciliation in Our Role as Health and Mental Health Practitioners

Combining lived experience with emerging research on the Indigenous Social Determinants of Health, this training, “Incorporating Truth and Reconciliation in Our Role as Health and Mental Heath […]

0 events, 30

1 event, 1

2026-10-01
Navigating the N-Word and Racial Slurs
Navigating the N-Word and Racial Slurs
October, 1 @ 1:00 pm - October, 2 @ 4:00 pm
Navigating the N-Word and Racial Slurs

Learn how to navigate racial slurs with a trauma informed approach. Words are harmful and can have lasting impacts on racialized people, we simply cannot ignore racial […]

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2026-10-01
Navigating the N-Word and Racial Slurs
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September, 29
September, 29 @ 12:30 pm - 4:00 pm

Incorporating Truth and Reconciliation in Our Role as Health and Mental Health Practitioners

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September, 21
September, 21 @ 9:00 am - September, 22 @ 5:00 pm

TCI Update: Post-Crisis Response

September, 21
September, 21 @ 9:00 am - September, 22 @ 5:00 pm

TCI Update: Post-Crisis Response

September, 23
September, 23 @ 8:45 am - September, 25 @ 5:00 pm

Therapeutic Crisis Intervention® (TCI) Direct Training

September, 23
September, 23 @ 8:45 am - September, 25 @ 5:00 pm

Therapeutic Crisis Intervention® (TCI) Direct Training

September, 23
September, 23 @ 8:45 am - September, 25 @ 5:00 pm

Therapeutic Crisis Intervention® (TCI) Direct Training

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There are no events on this day.
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There are no events on this day.
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September, 29
September, 29 @ 12:30 pm - 4:00 pm

Incorporating Truth and Reconciliation in Our Role as Health and Mental Health Practitioners

Notice
There are no events on this day.
October, 1
October, 1 @ 1:00 pm - October, 2 @ 4:00 pm

Navigating the N-Word and Racial Slurs

October, 1
October, 1 @ 1:00 pm - October, 2 @ 4:00 pm

Navigating the N-Word and Racial Slurs

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