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Therapeutic Crisis Intervention (TCI) Update: Post-Crisis Response
Topic/Sujet Therapeutic Crisis Intervention (TCI)
Certificate/Certificat Yes
Level/Niveau Advanced
Format In-Person
Session Spring
Course Dates/Dates du cours Click here/Cliquez ici


TCI Trainers are required to take a TCI Up-date and meet re- certification requirements every two years.

Supervisors need tools and resources for working with staff to help them prevent and de-escalate crises and ensure that the outcome of a crisis is a positive one for the young person, the staff member, and the organization. This update addresses the emotional needs staff may have when managing aggressive clients and how front line staff can be supported by the supervisor. Crisis events are difficult for staff members, young people, and the entire program. They disrupt the normal day-to-day functioning of the program. Effort has to be expended to get things back on track. The goal of Therapeutic Crisis Intervention is to restore the child, the staff, and the program to a state of functioning at a higher level than it was before the crisis began. The post-crisis multilevel response model helps everyone involved learn from the crisis. It is also essential for maintaining the TCI system within the organization. Supervisors will learn how to conduct debriefing sessions with care workers and teams.

Program Outline
Day 1 provides an overview of the TCI System and focuses on the importance of the supervisor and the post-crisis multilevel response. Participants practice immediate debriefing of staff members and learn how to provide direct supervision to front line staff. Participants also practice all of the physical intervention techniques.
Day 2 continues with a demonstration and practice session on conducting incident reviews with staff members, using critical incident reports and ICMP’s, and facilitating a team/unit review. Participants have the opportunity to develop an implementation plan for instituting the post-crisis multilevel response system in their own organizations. All participants are tested with written and competency based tests in order to apply for recertification.

Outcomes/Objectifs d'apprentissage

Participants will be able to:

> Analyze the effect of a crisis on staff members and the

> Demonstrate immediate debriefing strategies.

> Demonstrate the incident review process with the staff member(s).

> Demonstrate the incident review process with the team.

> Use the Individual Crisis Management Plan (ICMP) in the
debriefing process.

> Develop an implementation plan for the post-crisis multilevel
response system.

Participants receive a reference guide, an activity guide, a corresponding student workbook and a CD containing the PowerPoint presentation used during the training.

If you need any TCI Workbooks, Certificates of Attendance, etc., you can order them through Safeguards. You can get to the TCI Order Form by going to Safeguards' home page and clicking on the blue "Therapeutic Crisis Intervention" button.


Non-member fee/Frais des non membres $1,130.00
Member fee/Frais des membres $1,130.00

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