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Therapeutic Crisis Intervention (TCI) UPDATE: Designing Refresher Training
Topic/Sujet Therapeutic Crisis Intervention (TCI)
Certificate/Certificat Yes
Level/Niveau Advanced
Format In-Person
Session Fall
Course Dates/Dates du cours Click here/Cliquez ici


TCI Trainers are required to take a TCI Up-date and meet re- certification requirements every two years. The Update provides materials designed to assist certified TCI trainers in designing and implementing effective and agency specific TCI refresher training in order to enhance individual and organization performance.

Topics include: the difference between primary training and refresher training; factors that facilitate skill transfer and maintenance; an effective format for presenting TCI materials using the model of discussion, demonstration, and practice; and assessing, designing, delivering, and evaluating refresher training.

Participants will be asked to present activities appropriate for refresher training during this update. In advance of the update, participants will be asked to bring their activity guides and sample critical incidents (with all personally identifying information deleted) for review and use during the practice activities. An emphasis is placed on advancing the skill development of the participants in the areas of the early interventions strategies, crisis co-regulation, Life Space Interview (LSI), physical skills, and risk assessment.

DAY 1 provides an overview of the differences between primary training and refresher training; highlights factors that facilitate skill transfer and maintenance; presents how to redesign TCI activities for refresher training and how to deliver these activities to the training group; how to use the training model (discussion, demonstration, and practice); and how to use incident reports as a training tool. Activities focusing on LSIs and deconstructing crisis events. Physical interventions skills will be presented.

DAY 2 focuses on participant presentations that highlight self-talk, crisis co-regulation skills, safety interventions, and risk assessment skills. All participants will be tested with written and competency based tests in order to be re-certified.

Materials: Participants receive reference material and an activity guide.

Outcomes/Objectifs d'apprentissage

Participants will be able to:
• Design refresher training to meet agency-specific goals and objectives
•Develop questions to test recall and application of TCI skills and concepts
•Deliver an activity that advances skills and provides for corrective feedback
•Demonstrate effective training strategies that meet the objectives of refresher training
•Practice physical restraint skills with moderate resistance

If you need any TCI Workbooks or Certificates of Attendance for Front-line training you can find the TCI Order Form by going to Safeguards' home page and clicking on the blue "Therapeutic Crisis Intervention" button.


Non-member fee/Frais des non membres $1,073.50
Member fee/Frais des membres $1,073.50

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